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Frequently Asked Questions (FAQ)


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Publishing Your Web Site FAQ
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Email FAQ
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Managing Your Account FAQ
ColdFusion FAQ
ASP FAQ
CGI Scripts FAQ
PHP FAQ

User Guides and Online Help

Web-based FTP
Getting Started Guide
SiteControl User Guide
Windows 2000 Platform Guide
Linux Platform Guide
SiteControl Help
SiteCLERK Help

  Tip of the week:
You can help keep your account information secure by changing your SiteControl password on a regular basis. To change this password, log in to SiteControl and select Preferences. For more information, see the SiteControl Help.



  Need to Contact Technical Support?
Hostway provides 24/7 Technical Support so you can get the help you need when you need it. 24-hour email support is offered with all plans. Selected plans also include 24-hour phone support.

To see what type of support is included with your plan and to get the support email address and phone number, please log in to your Web-based control panel, SiteControl, and select the Support menu item.

From SiteControl's Support section, you can also enter a support or billing trouble ticket that enables you to more easily track your issue.



Additional Resources Help Centre  
Third-party Documents


Miva Merchant Guide
MailMan Documentation

Online Tutorials


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SiteControl 3.1

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